Guarantee & Refund Policy

How to Request a Refund

If your court rejects your Answer due to formatting or legal deficiencies in the document generated by LawHax, you may be eligible for a full refund under our Court-Accepted Guarantee.

✅ Eligibility Criteria:

You may request a refund if:

• Your Answer was filed on time (within 10 days of service)
• You used the LawHax tool exactly as intended without altering the final document
• The court rejected your Answer due to formatting, legal completeness, or content flaws

❌ Not Eligible for Refund:

• If the Answer was rejected due to missing the 10-day filing deadline
• If you failed to serve the other party as required
• If you altered the document in a way that caused the rejection

📩 To Request a Refund:

1. Email us at: hello@due.pro
2. Subject line: Refund Request – Court Rejection
3. Include the following in your message:
   • Your full name and email used for purchase
   • Date of purchase
   • A copy of the court rejection notice or order
   • (Optional) Any additional information or explanation

Response Time:

We typically review refund requests within 2–3 business days.

If approved, your refund will be issued to your original payment method within 5–7 business days.